Shipping Information

 

Please note that orders will take 2-3 business days to proceed.

 

Hong Kong shipping company: SF Express

 

Shipping fee:  HKD 30

 

SF Express tracking number will be sent via SMS/ WhatsApp/ Email upon dispatch. 

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Please use SF Express Mobile App or visit https://www.sf-express.com/cn/en/ to track the parcel. 

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Mainland China shipping company: SF Express

 

Shipping fee:  HKD 50

 

SF Express tracking number will be sent via SMS/ WhatsApp/ Email upon dispatch. 

 

Please use SF Express Mobile App or visit https://www.sf-express.com/cn/en/ to track the parcel. 

 

International shipping company: SF Express

 

Shipping fee: HKD 350

 

SF Express tracking number will be sent via SMS/ WhatsApp/ Email upon dispatch. 

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Please use SF Express Mobile App or visit https://www.sf-express.com/cn/en/ to track the parcel. 

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International Shipment Terms and Conditions: 

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KOSMIC Group Limited is required to declare the exact value of all purchased items based on the export regulations.

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KOSMIC Group Limited will notify the customer if any customs duties, foreign taxes, or other fees which may be applied to the international shipments are needed via SMS/ WhatsApp /Email.

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Administrative charges will be applied when a customer requests a refund but refused to pay any customs duties, foreign taxes, or other fees which may be applied to the international shipments invoiced at the destination. 

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The customer is responsible to pay any customs duties, foreign taxes, or other fees which may be applied to the international shipments invoiced at the destination.  

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Please contact info@kosmicland.com for further assistance.

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Kosmic Group Limited reserves the right of final decision in case of any dispute.

 

(Last updated: 25 June 2021)