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Shipping Information

 

Please note that orders will take 2-3 business days to proceed.

 

Hong Kong shipping company: SF Express

 

Shipping fee:  HKD 30

 

SF Express tracking number will be sent via SMS/ WhatsApp/ Email upon dispatch. 

Please use SF Express Mobile App or visit https://www.sf-express.com/cn/en/ to track the parcel. 

Mainland China shipping company: SF Express

 

Shipping fee:  HKD 50

 

SF Express tracking number will be sent via SMS/ WhatsApp/ Email upon dispatch. 

 

Please use SF Express Mobile App or visit https://www.sf-express.com/cn/en/ to track the parcel. 

 

International shipping company: SF Express

 

Shipping fee: HKD 350

 

SF Express tracking number will be sent via SMS/ WhatsApp/ Email upon dispatch. 

Please use SF Express Mobile App or visit https://www.sf-express.com/cn/en/ to track the parcel. 

International Shipment Terms and Conditions: 

KOSMIC Group Limited is required to declare the exact value of all purchased items based on the export regulations.

KOSMIC Group Limited will notify the customer if any customs duties, foreign taxes, or other fees which may be applied to the international shipments are needed via SMS/ WhatsApp /Email.

Administrative charges will be applied when a customer requests a refund but refused to pay any customs duties, foreign taxes, or other fees which may be applied to the international shipments invoiced at the destination. 

The customer is responsible to pay any customs duties, foreign taxes, or other fees which may be applied to the international shipments invoiced at the destination.  

Please contact info@kosmicland.com for further assistance.

Kosmic Group Limited reserves the right of final decision in case of any dispute.

 

(Last updated: 25 June 2021)

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